Acceptable Use Policy

Introduction

This Acceptable Use Policy (“Policy”) applies to all users (“you” or “Users”) of the services provided by MyPay LLC (“we,” “us,” or “our”) through ReviewLens, accessible at https://reviewlens.ai, including the website, platform, and related offerings (collectively, the “Services”). Terms not defined here carry the meanings outlined in ReviewLens’ Terms and Conditions. By accessing or using the Services, you agree to comply with this Policy.

MyPay LLC is located at 4 Eleanor Drive, Kendall Park, NJ, 08824, United States.

1. Purpose

The purpose of this Policy is to ensure that ReviewLens is used responsibly, fairly, and in a manner that supports its mission to help businesses manage their online reputation effectively, while protecting the integrity, security, and performance of the platform for all Users.

2. Updates to This Policy

We may revise this Policy periodically to reflect changes in our Services or applicable laws. Updated versions will be posted at https://reviewlens.ai/acceptable-use-policy, and changes will take effect immediately upon posting. Your continued use of ReviewLens after such updates signifies your acceptance of the revised Policy.

3. Permitted Use

You may use ReviewLens to:

• Collect, manage, and analyze customer reviews for your business.
• Engage with customers through approved communication channels within the platform.
• Leverage insights and tools to enhance your online presence, in accordance with our Terms and Conditions.

4. Restrictions on Use

While using ReviewLens, you agree not to engage in the following activities:

• Unauthorized Access: Attempt to access, modify, or disrupt any part of the Services, including other Users’ accounts, without permission.
• Misrepresentation: Impersonate any person or entity, or falsely claim affiliation with MyPay LLC or ReviewLens.
• Illegal Activities: Use the Services for unlawful purposes or to promote illegal conduct.
• Content Violations: Upload or share content that is defamatory, obscene, harassing, or infringes on intellectual property rights.
• Platform Abuse: Overload, spam, or interfere with the Services’ functionality, including excessive API requests beyond reasonable limits.
• Third-Party Policy Violations: Use ReviewLens to bypass or violate the terms of third-party platforms (e.g., review sites like Yelp or Google) that prohibit certain actions, such as soliciting reviews in unauthorized ways.
• Malicious Actions: Introduce viruses, malware, or any harmful code that could damage the Services or other Users’ systems.

We may monitor your use of ReviewLens to ensure compliance with this Policy, though we are not obligated to do so. We reserve the right to remove content or restrict access if we determine, in our sole discretion, that your actions violate this Policy or harm the Services.

5. Fair Use Guidelines

ReviewLens is designed to serve all Users equitably. To maintain optimal performance, we implement a Fair Use Policy (“FUP”):

• Reasonable Limits: Your use of resources like Bandwidth, storage, or API calls should not exceed three times the average usage of similar businesses on ReviewLens, unless explicitly permitted in your subscription plan.
• Excessive Use: If we determine your usage unreasonably impacts platform stability or other Users’ experiences, we may limit your access or request adjustments to align with fair use standards.

These measures ensure that ReviewLens remains reliable and accessible for everyone.

6. Consequences of Violations

Violating this Policy constitutes a breach of ReviewLens’ Terms and Conditions. If we detect a violation, we may:

• Suspend or terminate your access to the Services without prior notice.
• Remove or disable content you’ve uploaded that violates this Policy.
• Cooperate with law enforcement if your actions involve illegal activity, including intellectual property infringement or security breaches.

We will investigate suspected violations and take action as deemed necessary to protect the platform and its Users.

7. Reporting Issues

If you suspect misuse of ReviewLens or encounter content that violates this Policy, please notify us at support@reviewlens.ai. We will review reports and respond appropriately.

8. Contact Us

For questions or concerns about this Policy, contact us at:

Email: support@reviewlens.ai