Boost Your Business with AI-Powered Review Management
Leverage the power of AI to manage, analyze, and optimize customer feedback. Gain real-time insights, automate responses, and enhance your online reputation—all from a single platform. Increase profits and business revenue by effectively managing business reviews and ratings.
- 5.0
14,000+ customers large and small rely on us for trust transformation
Features
Boost Your Business with AI-Powered Review Management
Leverage the power of AI to manage, analyze, and optimize customer feedback. Gain real-time insights, automate responses, and enhance your online reputation—all from a single platform.
AI-Driven Sentiment Analysis
Automatically classifies customer reviews and provides insights into customer emotions and trends, turning negative reviews into actionable insights.
Multi-Platform Integration
Aggregates and analyzes customer feedback from multiple review platforms on a unified dashboard, ensuring comprehensive online reputation management.
Automated Customized Replies
Generates personalized responses to reviews, enhancing customer engagement and retention, and improving your business reputation.
Negative Review Management
Helps deter negative reviews and removes harmful reviews from public platforms to protect brand reputation and increase business revenue.
Reputation Score & Business Health Monitoring
Tracks your brand’s online reputation with a dynamic score, helping you measure customer satisfaction and identify areas for improvement.
Interactive Review Widget
Enables businesses to proactively collect reviews on their website, boosting positive feedback and enhancing business reviews.
Unlock the Power of Customer Feedback
Turn customer reviews into growth opportunities with AI-driven insights. Enhance your brand reputation, boost online rankings, and make data-driven decisions to increase profits.
Dashboard Overview
Effortlessly manage feedback from all channels—website, Google, and social media in one place. AI auto-categorizes reviews by sentiment, offers smart reply suggestions, and keeps your dashboard clutter-free. Engage customers faster and smarter!
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Unified Feedback Management
View all reviews from various channels in one place for easy management, ensuring effective online reputation management.
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Automatic Sentiment Classification
Quickly identify trends in customer feedback to improve your business reputation.
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AI-Powered Reply Suggestions
Respond to reviews efficiently with AI-generated suggestions, enhancing customer satisfaction and business reviews.
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Source Tracking & Review Archiving
Keep track of all feedback sources and archive reviews for a streamlined management process.
Your Complete Solution for Smart Feedback Management
An all-in-one solution for easy sentiment analysis, AI-driven engagement, and actionable insights to boost your business revenue and reputation.
All-in-One Feedback Solution
Accurate Sentiment Analysis
Personalized Responses with Ease
Actionable Business Insights
Basic
Ideal for businesses that are just starting out or have a modest customer base.
Standard
Ideal for businesses that are just starting out or have a modest customer base.
Pro
Ideal for businesses that are just starting out or have a modest customer base.
Enterprise
Businesses Looking for something more enhanced and enterprised.
Let’s talk
At Review Lens, we believe in innovation and efficiency. AI helps us eliminate repetitive administrative tasks, allowing us to focus on what truly matters—growth, strategy, and empowering our employees to deliver excellence!
FAQ
Frequently asked questions:
Everything you need to know about the product and billing.
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How does the AI sentiment analysis work?
Our AI categorizes feedback as Positive, Neutral, or Negative based on the language and tone of each review, providing instant insights into customer sentiment.
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Can I respond to reviews directly from the dashboard?
Yes! The dashboard allows you to reply directly to each review, and our AI can suggest personalized responses to save you time.
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Which platforms can I collect reviews from?
Our platform integrates with major review sources like Google, social media, your website, and more, consolidating feedback into one view.
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How secure is my data on this platform?
We prioritize data security with robust encryption and privacy measures to keep your information and customer data safe.
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Can I customize the feedback widget for my brand?
Absolutely! You can customize the widget with your logo, colors, and messaging to align with your brand identity.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.