Empowering Smarter Customer Engagement
We empower businesses to turn customer feedback into actionable insights with ease. Through AI-driven sentiment analysis, we help you understand your audience, respond effectively, and foster lasting relationships. Our goal is to simplify feedback management, so you can focus on growth and customer satisfaction.
How ReviewLens Helps
Businesses trust ReviewLens to centralize and streamline customer feedback management, ensuring better engagement and reputation control. Our all-in-one solution helps you
Automatic Review Collection & Organization
No more switching between platforms—our system automatically gathers reviews from Google, social media, and your website in real-time. All feedback is neatly categorized in a single, easy-to-use dashboard, saving you time and effort while ensuring you never miss an important review.
AI-Powered Sentiment Analysis
Understanding customer sentiment is crucial. Our advanced AI algorithms analyze each review and classify it as Positive, Neutral, or Negative in seconds. This allows you to identify trends, address concerns proactively, and celebrate positive feedback without manual effort.
Instant AI-Powered Reply Suggestions
Crafting personalized responses to every review can be time-consuming. With AI-generated reply suggestions, you can respond to customers quickly, professionally, and in the right tone. Whether it's thanking a happy customer or addressing a concern, our AI ensures your responses are engaging and appropriate.
Stay Organized & Focused on What Matters
Not all reviews require action. Our system lets you archive irrelevant or outdated feedback, ensuring your dashboard remains clutter-free and focused on insights that drive business improvement. Easily track and manage important feedback that helps your brand grow.
How we got here
2014
Where the idea come up of Lexend 🙂
2015
Launched our first business that can be created in minutes, build meaningful relationships.
2016
Opened our new office in Toronto, CA
2019
Moved to Silicon Valley whereas now we can focus on building out to help our employees.
2020
Opened a new office in London, UK.
Today
Top-rated software solution for service suppliers.
Our Executive Team
Mark Zellers
Founder & CEOJohn Zellers
Co-FounderKim Yun Son
Engineering ManagerAndré Garcia
Product ManagerPeter Lary
UX ResearcherHenry Matt
Customer SuccessNatalia
Lead of funLarry
Director of JoyStill have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.